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What You Need to Know Before You Play

These terms set out the legal basis on which 788bet operates and the conditions under which your account is held.

Account eligibility by regionJurisdiction-dependent accessJazzCash, Easypaisa, Raast wallet rulesData handling and retentionHow to contact us on disputes

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HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Account Retention

We collect only the data needed to run your account: your name, registered mobile number, payment wallet details, and transaction history. We do not sell this data to third parties or use it for purposes outside of account management and regulatory obligations. Here is how we handle each area.

Cookies and Tracking

We use session cookies to keep you logged in and performance cookies to measure page load on mobile. You can manage cookie preferences in your browser settings at any time without affecting your account access.

Account Security

Your account is protected by OTP verification sent to your registered mobile number each time you log in from a new device. If you notice an unrecognised login, flag it via live chat immediately and we will lock the session.

Data Retention

Transaction records and account data are retained for as long as your account remains active and for a period after closure as required by applicable law.

Requesting Changes

To correct personal details — your name spelling, registered Raast number, or linked Easypaisa account — submit a written request by email with your account ID and the updated information. Changes are reviewed within two working days.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a dispute over a transaction, or a request related to your personal data, our support team handles legal and account queries through the channels below. For formal written requests — such as data deletion or account closure — email is the appropriate route so there is a clear written record.

Email Support Send formal legal queries, data requests, or account-closure notices to our support email. We aim to respond within one working day and keep a written record of all formal correspondence.

Live Chat Use live chat for quick questions about your account status, transaction disputes, or to request a callback from the legal team. Available during platform operating hours.

Account Settings Some legal actions — such as updating your registered mobile number, linking a new JazzCash or Easypaisa wallet, or reviewing your transaction history — can be completed directly inside your account settings without contacting support.

Our Legal Posture and Your Account Rights

788bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

788bet operates as an online platform providing casino and sports-betting services where local law permits. Eligibility to hold an account is determined by your jurisdiction. If you are in a region where online betting is restricted or prohibited by local law, you may not open or

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use an account on this platform. It is your responsibility to check whether accessing this site is lawful in your location before proceeding. When you deposit through JazzCash, Easypaisa, or Raast, you are confirming that the wallet or bank account belongs to you and that the
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funds are from a legitimate source. We do not accept deposits from third-party accounts, and any funds traced to an unverified source may be held pending review. Withdrawals are returned to the same payment method used for the original deposit — if you funded via Easypaisa,
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your withdrawal goes back to that Easypaisa account. These terms may be updated. When they are, we will notify you through the email address or mobile number registered on your account. Continued use of the platform after a notice of change constitutes acceptance of the revised
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terms. If you disagree with any change, you should close your account before the effective date of the revision.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Frequently Asked Legal Questions

The questions below cover the legal points we hear most from account holders in Pakistan — from jurisdiction and eligibility to how your data is stored and what happens when you close your account.

Access depends on local law and is available only where your jurisdiction permits online betting. Check the legal position in your specific region before opening an account — we cannot confirm eligibility on your behalf.

No. All deposit and withdrawal wallets must be registered in your own name. Funds from a third-party JazzCash or Easypaisa account will be held pending verification, and the account may be suspended until ownership is confirmed.

Your transaction records and personal data are retained for a legally required period after account closure. You can request a copy of your stored data by emailing support with your account ID before or after closing.

Raise it through live chat first so we can check the transaction in real time. For a formal dispute, follow up by email with your account ID and the date and amount in question — we will investigate and respond in writing.

Yes. We send a notification to your registered mobile number or email address before any material change takes effect. If you continue using the platform after that date, you have accepted the updated terms.

Email our support team with your account ID and a clear deletion request. Data directly tied to legal or regulatory obligations cannot be deleted immediately but will be removed once that retention period expires.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Need to Know Before You Play

Data, Cookies, Security and Account Retention

How to Reach Us on Legal Matters

Frequently Asked Legal Questions

01 Is 788bet available to everyone in Pakistan?

02 Can I use a JazzCash or Easypaisa wallet that belongs to someone else?

03 What happens to my account data if I close my account?

04 How do I dispute a transaction I do not recognise?

05 Will I be told if the legal terms change?

06 How do I request deletion of my personal data?

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